Never leave your belongings unattended. Carry wallets, handbags, and backpacks securely. Use the inside pocket of a jacket or the front pocket of your pants.
It’s important to have an idea of where exits and staircases are in any open area.
The World Trade Center is protected for fire and life safety 24 hours a day, 7 days a week.
Our approach to fire and life safety includes the following measures:
When visiting the World Trade Center campus, rest assured that the Port Authority Police Department and a world-class security team are here to help if you require any assistance.
Around the campus you may encounter personnel and police officers from:
They are all here for the benefit of your security and safety. Feel free to approach them and speak with them should you have any questions, concerns, or if you need assistance.
While you visit, if you should see anything that concerns you, please let the Port Authority Police know by calling:
The Port Authority Police Counter-Terrorism Hotline
The Port Authority Police World Trade Center Command
or by reporting your concerns to a nearby police officer or security agent.
Remember, in an emergency, dial 9-1-1.
Such concerning matters may include:
Port Authority Police Department World Trade Center Command
If you see something that concerns you, call:
Port Authority Police
To report spills, leaks, or other pressing maintenance issues:
We require that visitors abide by the rules and regulations that are posted throughout the campus and which are also available at the links below.
Learn more about our safety tips and how you can become an active participant in safety awareness.
Please review our frequently asked questions.